Terms and Conditions

Please read these terms and conditions carefully before using this site

What's in these terms?

These terms tell you the rules for using our website (our site).

Who we are and how to contact us

www.ffair.co.uk is a site operated by Ffair Limited ("We", “our” and “us”). We are registered in England and Wales under company number 11858071 and have our registered office at Knoll House, Knoll Road, Camberley, Surrey, GU15 3SY. Our VAT number is 324 7113 29.

To contact us, please email hello@ffair.co.uk

By using our site, you accept these terms

Only businesses (including sole traders) and other entities or persons who have been invited to register are eligible to register an account on our site to either buy or sell products and/or services.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
If you do not agree to these terms, you must not use our site.

We recommend that you save a copy of these terms for future reference.
If you choose to order or wish to sell products or services through the site, you will be asked to provide certain information to register an account and the information you give will only be used in accordance with our Privacy Policy.

We   may  also   collect   personal   information   about   your   beneficial   owners   and   account administrator and your account will only be available for use once we have approved the information given.  You will then be able to use the site to facilitate transactions with customers and/or suppliers.

By   submitting   your   application   to   register,   you   are   confirming   to   us   that   you   are authorised to provide the above information and to be bound by these terms. We may ask you for additional information or documentation to demonstrate your authority.

There are other terms that may apply to you

‍These terms of use refer to the following additional terms, which also apply to your use of our site:

  • Our Privacy Policy.  See further under How we may use your personal information.
  • Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
  • Our Cookie Policy, which sets out information about the cookies on our site.

‍If you purchase products or services through our site or sell products or services through our   site,   the   contract   will   be   between   you   and   the   other   user   and   their   terms   and conditions will apply to the transaction. You and the other user are each responsible for ensuring   that   the   order   is   accurate   and   complete   and   the   supplier   will   be   solely responsible   for   any   losses   it   incurs   due   to   erroneous   or   fraudulent   transactions in connection with the use of the site. We are not responsible for the terms and conditions under which products or services are supplied through our site which are between you and   other   users   of   the   site.   Payment   for   products   and   services   sold   and   purchase through our site will be handled by Stripe Payments Europe Ltd.

‍Suppliers   may   only   use   the   site   for   legitimate   transactions   with   their   customers   and customers may only use the site for legitimate transactions with suppliers. We are not responsible for the products or services publicised for sale on the site. The suppliers are solely responsible for the nature and quality of the products and services sold through the site, their delivery, support, returns, refunds or any other ancillary services provided by suppliers.

We   do   not   provide   any   warranties   or   assurances   in   relation   to   any   products   and/or services order from other users of the site or for any companies to whose websites we have given a link through our sited. This will not affect any statutory rights you may have against the supplier of products or services through the site.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.

We may make changes to our site

We may update and change our site from time to time.

We may suspend or withdraw our site

‍We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use  and other applicable terms and conditions, and that they comply with them.

We may transfer this agreement to someone else

‍We may transfer our rights and obligations under these terms to another organisation.

We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, please promptly notify us at hello@ffair.co.uk

How you may use material on our site


‍We are the owner or the licensee of all intellectual property rights in our site, and in the material   published   on   it.   Those   works   are   protected   by   copyright   laws   and   treaties around the world. All such rights are reserved.

‍You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

‍You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

‍The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action based on the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

‍Where  our  site  contains  links   to other   sites and   resources  provided   by third  parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site, such as bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

How to complain about content uploaded by other users

If you wish to complain about content uploaded by other users, please contact us on hello@ffair.co.uk

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

  • We do not exclude or limit in any way our liability to you where it would be unlawful todo so. This includes liability for death or personal injury caused by our negligence or the   negligence   of   our   employees,   agents   or   subcontractors   and   for   fraud   or fraudulent misrepresentation.
  • Any limitations and exclusions of liability that will apply to liability arising as a result of the   supply   of   any   products   or   services   to   you,   will   be   set   out   in   the   terms   and conditions of supply with the relevant supplier.

As you are a business user:

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.

We   will   not   be   liable   to   you   for   any   loss   or   damage,   whether   in   contract,   tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

In particular, we will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy.

Uploading content to our site

‍Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

‍You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us and other users of our site a limited licence to use, store and copy that content and to distribute and make it available to third parties. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
‍Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy.
‍Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy.

You are solely responsible for securing and backing up your content.
We do not store terrorist content.

Rights you are giving us to use material you upload

When you upload or post content to our site, you warrant to us that you have the right to do so and grant us such rights as may be necessary to allow such content to be lawfully posted on our site.

We are not responsible for viruses and you must not introduce them

‍We do not guarantee that our site will be secure or free from bugs or viruses.

‍You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.We reserve the right to withdraw linking permission without notice.

The website in which you are linking must comply in all respects with the content standards set out in our Acceptable Use Policy.

If you wish to link to or make any use of content on our site other than that set out above, please contact hello@ffair.co.uk

Which country's laws apply to any disputes?

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.